Privacy Policy

Last Updated: 10/16/2024

Overview

This document provides an overview of our privacy policy, detailing the information we collect, how we use it, and your rights regarding that information.

Data Collected

We collect information that you provide directly to us. This includes data gathered when you:

• Create an account

• Subscribe to services

• Participate in interactive features

• Fill out forms

• Request customer support

• Communicate with us in any other way

Types of Information Collected

The types of information we may collect include:

• Personal Information: Name, email address, postal address, and any other contact or identifying details you choose to share.

• Anonymous Data: Information from every visitor to our website, such as:

  • Web requests

  • Data sent in response

  • IP addresses

  • Browser types

  • Browser languages

  • Timestamps for requests

Technologies Used

We use various technologies to collect information, which may include:

• Cookies: Small data files stored on your hard drive or device memory that help you access certain functions of our website.

Use of the Data

We use your personal information solely for the following purposes:

• To provide services

• To communicate with you about our website or services

Data Protection

We employ industry-standard practices to protect against unauthorized access to data, including personal information. We do not share your personally identifiable information without your consent, except when necessary:

• To fulfill your request

• To enforce our legal agreements or comply with legal obligations

• To detect, prevent, or address fraud, security, or technical issues

• For law enforcement requests

• To fight chargebacks

Sharing of Data

We offer payment options such as PayPal, Stripe, NowPayments, and Coinbase Commerce. Personal information (e.g., name or email address) may be shared with these services to validate your payment. Please review and understand the privacy policies of these third-party services before using them.

Third-Party Services

We offer login buttons from services like Google. Using these third-party services is optional, and we are not responsible for their privacy policies or practices.

Cookies

We may use cookies on our website to remember your preferences. For more general information about cookies, please refer to "What Are Cookies".

Security

We take reasonable measures to protect your personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, we are not liable for security breaches.

About Children

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from users in this age group.

Chargebacks

If we receive a chargeback, we reserve the right to send relevant information about you to our payment processor to contest the chargeback. This may include:

• Proof of service/product

• IP address & access logs

• Account information

• Ticket transcripts

• Service information

• Server credentials

Legal Complaints

If we receive a legal complaint or request for information via court order or law enforcement agency, we reserve the right to provide any collected information to comply with these requests. This may include personally identifiable information. We generally comply with law enforcement in the location where your service is based and U.S. law enforcement.

Data Deletion

To request data deletion, please open a support ticket. We will delete as much information as possible within 30 business days. We may retain certain information to protect against fraud, depending on your location. For more information, please open a ticket.

Changes to the Policy

We may update this policy from time to time. It is your responsibility to review any changes and stay informed. Major updates may be communicated via email notifications.